Creating “Veteran-Friendly” Workplaces: A Dual Perspective Study

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Authors

Gillaspie, Diane

Issue Date

2026-05-05

Type

Dissertation

Language

en_US

Keywords

Adult education , Personnel management , Employee orientation , Veterans--Vocational guidance , Veterans--Employment , Career development , Dissertations, Academic

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Abstract

This dissertation examines the concept of “veteran-friendly” workplaces from theperspectives of military veterans and civilian employers. The study uses a phenomenological design and narrative inquiry approach. It explores how veterans define and experience employer support and transition strategies. It also investigates how hiring managers and recruiters interpret and implement these practices. The research draws on Schlossberg’s Transition Theory (1981) and Military Transition Theory (Pedlar et al., 2019) to analyze in-depth interviews with veterans and organizational representatives from public and private sectors. Veterans prioritize introduction to workplace culture, mentorship, recognition of transferable skills, work-life balance, and community. Organizations focus on hiring incentives, employee assistance programs, and career development, but often lack standardized definitions or consistent practices for supporting veterans. The study finds discrepancies between veteran and employer perspectives, especially in onboarding, mentorship, and skills translation. It highlights the need for clearer standards and comprehensive support systems. These results enhance the understanding of “veteran-friendly” practices and provide actionable recommendations for organizations to improve veteran integration, retention, and well-being in the civilian workforce.

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Citation

Gillaspie, Diane. "Creating 'Veteran-Friendly' Workplaces: A Dual Perspective Study, Ed.D., Valdosta State University, 2026." Retrieved from https://hdl.handle.net/10428/7739

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This dissertation is protected by the Copyright Laws of the United States (Public Law 94-553, revised in 1976). Consistent with fair use as defined in the Copyright Laws, brief quotations from this material are allowed with proper acknowledgement. Use of the materials for financial gain with the author's expressed written permissions is not allowed.

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