The Effects of the School Call Telecommunication Program on Parent Satisfaction with Parent/Teacher Communication
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Authors
Johnson, Anson C.
Issue Date
2005-05
Type
Thesis
Language
en_US
Keywords
Communication technology , School call system , Parent-teacher communication.
Alternative Title
Abstract
The purpose of this research study was to describe the effects of communication
technology on parent satisfaction with parent-teacher communication. I wanted to look
for evidence that the School Call system, a specific telephonic communication
technology, could increase parent satisfaction with parent-teacher communication. The
project took place over the course of three weeks. School Call messages were delivered
on a regular basis to facilitate parent-teacher communication. Data collection methods
included informal observation, School Call reporting, parent survey, and parent telephone
interviews.
The results of the study indicated that the School Call system could be an
effective means of increasing parent satisfaction with parent-teacher communication.
Results also indicated that teachers felt the School Call system was an effect method of
communicating with parents. Results further indicated that parents felt very positive
about the School Call system, noting its reliability as the most positive element.
The results of the study were communicated to the learning community through a
meeting with teachers and administrators. The different components of the study were
addressed including participants, time frame, and intervention. The meeting promoted
the use of the School Call system as a means of increasing parent satisfaction with
parent-teacher communication.
Description
Citation
Publisher
Valdosta State University
License
Copyright protected. Unauthorized reproduction or use beyond the exceptions granted by the Fair Use clause of U.S. Copyright law may violate federal law.