dc.contributor.author	Dunn, Howard Scott
dc.date.accessioned	2016-12-01T14:42:30Z
dc.date.available	2016-12-01T14:42:30Z
dc.date.issued	2016-11
dc.identifier.other	A9EB5A97-3EEC-4757-BE5D-AE2007013747	UUID
dc.identifier.uri	http://hdl.handle.net/10428/2405
dc.description.abstract	The rapid expansion of technology over the last few decades has changed individual expectations of both private and public sector entities. Municipal organizations are feeling the pressure to respond to a citizenry that is accustomed to around the clock service and near-instantaneous response when demanding information or services. To address such, organizations must ensure a properly placed and strategically aligned information technology function. This is of particular concern to small cities where budgets are small, talent is difficult to obtain, and leadership is not well versed in the benefits of information technology. This inquiry investigates the perception of information technology strategic alignment among small city technology leadership. Factors influencing that perception are considered, and the relationship to actual observable strategic alignment is studied. This study builds upon a noted lack of research in this regard on smaller public sector entities.	en_US
dc.description.tableofcontents	Chapter I: INTRODUCTION 1 Summary of Chapters 11 Chapter II: LITERATURE REVIEW 13 Importance of the Strategic Alignment of Information Technology 13 Strategic Alignment in the Public Sector 16 IT Strategic Alignment in Small Organizations 22 Organizational Indicators of Strategic Alignment 24 CEO – CIO Relationship 26 Exemplars of Information Technology Strategic Alignment 28 Project Management 29 Outsourcing 29 Information Security Placement 32 F/LOSS Adoption 34 Chapter III: METHODOLOGY 38 Participants 38 Identification of Qualifying Cities 38 Identifying the Senior Information Technology Leader 40 Research Questions and Hypotheses 40 Hypotheses 41 Survey Construction 42 Demographic and Structural Data 42 IT Leader Perceptions of Strategic Alignment 43 Exemplars of Actual Alignment 43 Implementation of the Survey Instrument 45 Analysis 46 Chapter IV: RESULTS 50 Instrument and Data Collected 51 Reliability and Validity of the Instrument 52 Survey Responses 54 Correlation Analysis 64 Research Questions 66 Chapter V: DISCUSSION 71 Significant Findings 72 Other Findings 75 Correlations of Note 76 Limitations of the Research 78 Indications for Further Research 80 Practical Considerations 82 Conclusion 85 REFERENCES 87 APPENDIX A: Qualifying Cities 97 APPENDIX B: Survey 108 APPENDIX C: Institutional Research Board Protocol Exemption Report 112 APPENDIX D: Introductory Email 114 APPENDIX E: Follow-up Email 116 APPENDIX F: Weekly Notice Email 118 APPENDIX G: Final Email 120 APPENDIX H: Reliability and Validity Tests 122 APPENDIX I: Correlation Matrix 124 APPENDIX J: Alternate Linear Model 126 List of Tables Table 1: Qualifying Cities 39 Table 2: Demographic and structural data collected 47 Table 3: Summary of planned analyses 49 Table 4: Survey Response Data 50 Table 5: Likert Scale Summary 60 Table 6: Exemplar Score Summary 62 Table 7: Reported Training of IT Leader 63 LIST OF FIGURES Figure 1: Population of Cities Contacted Versus Responding Cities 54 Figure 2: City has IT Strategic Plan 55 Figure 3: IT Leader is CEO Direct Report 55 Figure 4: IT Leader is a Member of the TMT 56 Figure 5: Number of IT Employees 57 Figure 6: Reported IT Budget 58 Figure 7: Reported City Budget 58 Figure 8: IT Organization is centralized 59 Figure 9: IT Leader Perception of Strategic Alignment 61 Figure 10: Reported Years of Employment 62 Figure 11: Significant Correlations of OPSA Scale Items 66 Figure 12: Distribution of log(ITBudget) 68	en_US
dc.language.iso	en_US	en_US
dc.subject	Dissertations	en_US
dc.subject	Public Administration	en_US
dc.title	Factors Influencing the Perception of Information Technology Strategic Alignment of Information Technology Leaders in Small Cities	en_US
dc.type	Dissertation	en_US
dc.contributor.department	Political Science	en_US
dc.description.advisor	Gibson, David R.
dc.description.committee	Fowler, Nicholas Luke
dc.description.committee	Watson, William Todd
dc.description.degree	D.P.A.	en_US
dc.description.major	Public Administration	en_US