Odum Library
dc.contributor.author | MacGaffick, John Jacob | |
dc.coverage.spatial | United States | en_US |
dc.coverage.temporal | 2010-2017 | en_US |
dc.date.accessioned | 2017-05-11T17:27:17Z | |
dc.date.available | 2017-05-11T17:27:17Z | |
dc.date.issued | 2017-05 | |
dc.identifier.citation | MacGaffick, John Jacob. "The Effects of Lab Demo on Employee Engagement," Ph.D. dissertation. Valdosta State University, 2017. http://hdl.handle.net/10428/2807. | |
dc.identifier.other | 27819A77-B806-D2AB-4F59-2B1A3C6F6CA9 | UUID |
dc.identifier.uri | http://hdl.handle.net/10428/2807 | |
dc.description.abstract | Lab Demo is coming! Lab Demo is coming! While these words reverberated throughout the halls of the Air Force Research Laboratory’s (AFRL) Information Directorate in 2010 with less urgency and consternation than Paul Revere’s warning in 1775, there was apprehension, nevertheless. The federal Civil Service has been experiencing performance management reform since the passage of the Pendleton Act in 1883. During the intervening 130+ years, a number of innovations and reforms have been introduced, some of them effective (for example, the Classification Act of 1923), and some of them lacking in productive results (like the now-discarded National Security Personnel System). Many of these innovations were first introduced in the private sector and adopted by the government regardless of success or failure. The latest experiment is the Air Force Laboratory Personnel Demonstration Project, or Lab Demo for short. It introduces several changes never before seen in the Civil Service, such as broadbands, pay for performance, and local control over key human resources processes, and, according to its proponents, has a history of improving work force quality, including employee engagement. This paper examines the effect Lab Demo has on various workforce statistics, and how the results reflect on employee engagement. | en_US |
dc.description.tableofcontents | Chapter I-INTRODUCTION 1 | Features of Lab Demo . 3 | The General Schedule (GS) System . 6 | National Security Personnel System (NSPS) 8 | Significance of the Study 9 | Other Chapters in this Study . 11 | Chapter II-LITERATURE REVIEW 13 | Government Responsibility 13 | Is Military Administration Public Administration? 15 | Public vs. Private Sector Administration 17 | Lab Demo is a Personnel Management System and a Performance Management | System . 18 | Why Does the Government use Performance Management? . 19 | What is Employee Engagement? 20 | How does Performance Management Influence Organizational Culture? . 25 | Employee Engagement and Other Factors 27 | Does Organizational Culture Influence Employee Engagement? 28 | How Does Employee Engagement Affect Employee Performance? 28 | Promotions, Procedural Justice Perception, and Employee Engagement . 29 | Employee Engagement, Public Service Motivation (PSM), and Job-Goal Orientation 31 | Lab Demo and Employee Satisfaction 31 | Lab Demo and Evaluation Subjectivity 32 | Public Service Motivation (PSM) . 33 | Is Engagement the Same as Motivation? 46 | Money as a Motivator . 47 | Summary . 52 | Chapter III-METHODOLOGY 53 | Case Study 53 | Research Questions . 53 | Data Reliability and Validity 60 | Study Limitations 60 | Summary . 60 | Chapter IV-RESULTS 62 | Research Question 1 . 62 | Research Question 2 . 72 | Research Question 3 . 76 | Chapter V-DISCUSSION . 80 | What Happened at AFRL? 81 | Why Does All This Matter? 86 | What’s Needed? 88 | REFERENCES . 90 | APPENDIX A: General Schedule/Lab Demo Equivalents 98 | APPENDIX B: Pay Plans and Occupational Series . 100 | APPENDIX C: Questions Asked of Non-Supervisors . 105 | APPENDIX D: Questions Asked of Supervisors . 107 | APPENDIX E: Institutional Review Board Exemption . 110 | | en_US |
dc.language.iso | en_US | en_US |
dc.subject | Air Force Laboratory Personnel Demonstration Project | en_US |
dc.subject | Technological innovations--Employee participation | en_US |
dc.title | The Effects of Lab Demo on Employee Engagement | en_US |
dc.type | Dissertation | en_US |
dc.contributor.department | Department of Political Science Of The College Of Arts And Sciences | en_US |
dc.description.advisor | Peterson, James W. | |
dc.description.committee | Yahl, Robert P. | |
dc.description.committee | Swicord, Leigh R. | |
dc.description.degree | D. PA. | en_US |
dc.description.major | Public Administration | en_US |